Features
ReserveItLocal was designed around how municipalities actually operate — not how a generic booking tool thinks they do. Every feature solves a real problem public facilities face.
For residents
A fast, mobile-friendly experience residents can complete from any device without creating an account.
Residents see exactly what's open before they book. No phone calls, no back-and-forth — and no double bookings, ever.
The entire booking flow works on any device. Residents can reserve a pavilion from their phone while standing in the park.
Hourly, half-day, full-day, multi-day, and overnight — each facility uses the booking type that makes sense for it.
Payment is handled entirely by Stripe. No card data ever touches ReserveItLocal servers.
Residents receive confirmation the moment payment is complete. No waiting for staff approval, no uncertainty about whether they have the space. Confirmed means confirmed.
For municipalities
Granular control over availability, pricing, and booking rules — configured per facility, not as a one-size-fits-all setting.
Add as many parks, pavilions, fields, meeting rooms, courts, campsites, or event spaces as you have. No per-asset fees.
Each facility sets its own open and close times, bookable days of the week, and advance booking window — independently.
Set flat rates, tiered pricing, day-of-week overrides (e.g. weekends cost more), and separate resident vs. non-resident rates — all per facility.
Charge different rates for your residents and out-of-town visitors. The booking flow shows a residency toggle automatically when applicable.
Campsites and facilities that span multiple nights use a check-in / check-out picker with per-night pricing. Built in, not bolted on.
Upload photos for each facility. Residents see them before booking — fewer surprises, better-informed reservations.
Block specific dates or time slots for maintenance, holidays, weather events, or any operational reason.
Municipal staff can process cancellations and issue partial refunds directly from the dashboard. Configurable cancellation windows per facility.
Set instant book or staff review per facility. Simple pavilions auto-confirm. Higher-risk facilities route to a staff queue with intake questions — attendance, equipment, event type — before approval. You control how much you automate.
Dashboard & payments
Manage your team, track bookings, and get paid — without spreadsheets or phone calls.
Add multiple staff members with admin or staff roles. Admins can process refunds and access reports; staff can manage day-to-day bookings.
View all bookings with period filters, full fee breakdowns, and booking status at a glance.
Export booking and revenue data any time for your own records, reporting, or finance workflows.
Your municipality's Stripe account receives payments directly. ReserveItLocal never holds your funds. Access your Stripe Express dashboard any time.
No contracts, no monthly fees, no software budget required.